Browser Capabilities

Browser
Browser Version
Platform
Frames
Language

Browser Security

Cookies
Web Storage
ActiveX Enabled
XML Http Request
Popup Blocked
Images Enabled

Plugins

Acrobat
Java

Other

User IP Address

Email Results

RailConnect User ID
Enter Security Text

Check List

• Clear Cache   (Help)
• Clear Cookies   (Help)
• Add Railconnect domain to trusted sites   (Help)
• Turn off all Pop-Up blockers for Railconnect domains (if popup blocking above)   (Help)
• Restart Browser
• Restart PC
• Test same functionality on another PC from same network
• Has your IT department look at the problem?
• List steps to create problem and include screenshots

Recommended

• Microsoft Windows XP or higher
• Microsoft Internet Explorer 8.0 or higher
• Adobe Acrobat Reader